Ofertas de emprego: Insurance Company - Porto
Foundever® - Porto, Port, PT
We are looking for a Spanish Quality Analyst to ensure that all external and internal requirements are met. You will be responsible for monitoring procedures and outputs and identifying mistakes or non...
De: Foundever® - 21 dias atrás
Foundever® - Porto, Port, PT
Answer inbound calls and emails within guidelines/goals established by the client and contact center management Compose thoughtful and accurate messages or customize prepared responses to customer emails...
De: Foundever® - 25 dias atrás
Foundever® - Porto, Port, PT
Independently plan, prepare and maintain business unit reports critical to organizational success/profitability and meeting client expectations. Takes personal responsibility to understand and comply with...
De: Foundever® - 26 dias atrás
Foundever® - Porto, Port, PT
Be a first point of contact to handle and resolve cases from policyholders (under group and/or individual contracts) such as requests for information on contributions, reimbursements and calculations of...
De: Foundever® - Mais de 30 dias
Foundever® - Porto, Port, PT
Managing and mentoring Team Leaders (TLs) and their respective teams; build a high-performance culture. Monitoring and managing performance metrics including AHT, CSAT, FCR, Quality, and Attendance. Providing...
De: Foundever® - Mais de 30 dias
Foundever® - Porto, Port, PT
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Engaging with the clients explaining them the advantages to have the paid version...
De: Foundever® - Mais de 30 dias