Ofertas de emprego: Quality Analyst - Lisboa
TP Portugal - Lisboa
Be an active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions);
De: ofertas-emprego.net - 3 dias atrás
Foundever® - Lisboa, Port, PT
Provides feedback to training department about issues arising from monitoring which have to be picked up when new agents are going to be trained Attends and participates in meetings with supervisors and...
De: Foundever® - 6 dias atrás
Randstad - sete rios - lisboa, lisboa
conduct thorough reviews of Italian language content moderation and customer support interactions to assess adherence to quality standards and guidelines; identify and recommend improvements to moderation...
De: randstad.pt - 16 dias atrás
Randstad - sete rios - lisboa, lisboa
conduct thorough reviews of Italian language content moderation and customer support interactions to assess adherence to quality standards and guidelines; identify and recommend improvements to moderation...
De: randstad.pt - 16 dias atrás
Foundever® - Lisboa, Port, PT
Provides appropriate feedback to CSR's on quality of service to ensure adherence to procedures and scripts with the aim to improve the service delivered to the caller in all aspects (soft skills, product...
De: Foundever® - 24 dias atrás
Randstad - sete rios - lisboa, lisboa
Set clear performance goals, provide constructive feedback, and conduct regular performance evaluations to foster individual and team development. Identify areas for process improvement, implement efficient...
De: randstad.pt - 16 dias atrás
Randstad - sete rios - lisboa, lisboa
enforce community guidelines and platform policies with accuracy and consistency, handling escalated content moderation cases and analyzing trends to identify areas for improvement. set clear performance...
De: randstad.pt - 17 dias atrás
Foundever® - Lisboa, Port, PT
Provides appropriate feedback to CSR's on quality of service to ensure adherence to procedures and scripts with the aim to improve the service delivered to the caller in all aspects (soft skills, product...
De: Foundever® - 24 dias atrás
Randstad - sete rios - lisboa, lisboa
enforce community guidelines and platform policies with accuracy and consistency, handling escalated content moderation cases and analyzing trends to identify areas for improvement; set clear performance...
De: randstad.pt - 17 dias atrás
Randstad - lisbon or porto, lisboa
Provide structured, actionable feedback and recommend targeted training to enhance agent performance and foster continuous development. If you're a Flemish-speaking professional with a passion for quality...
De: randstad.pt - 26 dias atrás