Ofertas de emprego: Performance Manager - Porto Salvo
Foundever® - Lisboa, Port, PT
Work closely with the training department about issues arising from monitoring which have to be picked up when new agents are going to be trained. Coordinate the activities required to meet quality metrics...
De: Foundever® - Mais de 30 dias
Foundever® - Lisboa, Port, PT
Provides appropriate feedback to CSR's on quality of service to ensure adherence to procedures and scripts with the aim to improve the service delivered to the caller in all aspects (soft skills, product...
De: Foundever® - Mais de 30 dias