in this role, you will handle customer queries over phone and email, providing detailed information about our products;
answer questions about coverage, assisting with policy cancellations, and helping insurance brokers direct their inquiries; […]
native or advanced German (C2) proficiency; […]
friendly and professional demeanor; […]
ability to remain calm under pressure;
a first experience in customer service is a plus; […]
schedule: monday to friday (including bank holidays): 07:30 AM to 08:00 PM (rotational shifts); […]
Randstad's mission is to become the most equitable and specialised talent...