Respond to customer requests via multiple channels, updating CRM systems with relevant information.
Build strong customer relationships by handling inquiries with speed and professionalism.
Promote customer retention and loyalty by supporting successful inquiry outcomes. […]
Collaborate effectively with team members and management.
Provide feedback on emerging issues and identify improvement areas proactively. […]
previous experience in a call center environment (preferred); […]
knowledge of technical troubleshooting methods (a bonus). […]
Randstad's mission is to become the most equitable and...