Universo is a financial institution leader in the issuance of credit cards in Portugal (“Cartão Universo”) with more than 1 million customers. It has the goal of disrupting the banking industry in Portugal by innovating in the area of consumer payments, credit and insurance. […]
We are looking for a Contact Center Operations Intern with an interest in management to support the internal contact center team at Universo, specifically within the Complaints and Customer Ombudsman team. This position offers an excellent opportunity to develop practical skills in data analysis and process improvement...