We're looking for a Team Leader to deliver exceptional service to our clients. […]
Lead a team of customer service representatives to deliver high-quality service to global customers;
To manage the order process for all key accounts, including updates with customers, forecasting and managing internal contacts; […]
Manage escalated customer complaints and resolve them satisfactorily; […]
Coordinate with other departments to ensure seamless customer experiences; […]
Contribute to the development of customer service strategies and initiatives; […]
3 years of team leading or 5 years in relevant operations...