As an IT Operations Manager, you will lead the IT Operations team, ensuring the delivery of high-quality services aligned with defined SLAs and KPIs. You will manage client relationships, represent the company in operational management with strategic clients, and implement efficient operational processes. […]
Manage relationships with key clients, ensuring their satisfaction and alignment with business goals. […]
Define and implement efficient operational processes, focusing on continuous improvement and automation. […]
Oversee capacity planning and resource allocation, promoting the development...