Join an exciting, fast-paced team as a Customer Service agent for the French Market, where you’ll represent a global leader in coffee and ensure customers enjoy an exceptional journey from start to finish. […]
Managing inbound and outbound communications via phone, email, and chat to assist customers with their inquiries and needs.
Providing solutions through First Contact Resolution to minimize escalations or follow-ups.
Representing the brand with enthusiasm and in-depth knowledge of its products and services. […]
Language skills: Native-level French and a minimum B2 level in English. […]
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