* Conduct gap analysis to identify inefficiencies, risks, and improvement opportunities within existing IT processes.
* Design optimized (To-Be) processes, ensuring alignment with IT strategy, architecture, and service delivery models.
* Collaborate closely with IT leadership, enterprise architects, business analysts, and project managers to ensure cohesive execution of process improvements.
* Create clear, compelling presentations to communicate findings, proposed solutions, and roadmaps using Microsoft PowerPoint. […]
* Minimum 5 years of experience in business process analysis, ideally within...