We're hiring a Technical Support Specialist to join a growing team at a leading international software company. This is a fantastic opportunity to build your technical career in a collaborative, multilingual environment supporting clients across Europe. […]
Be the first line of support for technical issues via Zoho Desk, Jira, or similar platforms
Troubleshoot Level 1 incidents across OS, web, networking, and database layers
Escalate issues and work with Development, QA, and Product teams to resolve them
Create and maintain clear documentation to grow our internal and external knowledge base
Deliver...