Our client is a well-established association that supports motorists and promotes mobility across Portugal. They offer a wide range of services to their members, including roadside assistance, document renewal support, insurance services, and more.
Key Responsibilities:Handle requests for assistance involving individuals and vehicles, ensuring service level agreements are met.Coordinate available support resources efficiently.Perform administrative tasks related to the role.
Ideal Candidate Profile:High school diploma (12th grade).Previous experience in a Contact Center environment (mandatory)...