The main purpose of the Quality trainer will execute a global quality program that is aimed at making Consumer Engagement Services Europe operations significantly more reliable and geared to deliver excellent consumer experience. […]
Build, implement and monitor audit control for HR Operations to help the team achieve specific goals related with quality, quantity and documentation of calls and transactions, maintaining high level of data integrity, ensuring continuous integration of QA feedback […]
Partner with key stakeholders across the organization to address training compliance-related issues...