Customer service and support: Manage contacts (phone, email, digital platforms), resolve complaints, and track deliveries in real-time; […]
Team and process management: Recruit, train, and coordinate teams, as well as develop and optimize procedures;
Strategic collaboration: Work with other departments (IT, Operations, Quality) and represent the department in meetings with partners and clients. […]
Minimum of 3 years of experience in Customer Service, ideally in logistics, transportation, or e-commerce; […]
This vacancy is open to all interested candidates who meet the mentioned requirements. The...