We are recruiting a Spanish Speaker (and French speaker) for a dynamic and innovative company dedicated to providing top-notch solutions in the technology sector. […]
Manage daily customer interactions, including answering phone calls and responding to email inquiries, offering technical support and guidance on the company's products or services.
Maintain a daily routine that involves a combination of handling calls and responding to emails.
Ensure personalized and engaging conversations with customers to identify and resolve issues or escalate when necessary.
Understand incidents from our customers’...