advise our healthcare professionals and accompany them by telephone in their use of the software, both by answering incoming requests and by calling them proactively
train them in the use of our services by phone;
ensure the quick and efficient processing of requests received by email;
advise and answer the client questions about the product;
work closely with the sales, marketing and product teams to ensure complete customer satisfaction; […]
previous experience in a call center environment (preferred); […]
knowledge of technical troubleshooting methods (a bonus). […]
Randstad's mission is to...