responsabilidades chave
Application Support – provide primary support by dealing with support requests;
Continuous improvement of support procedures, tools and runtime environment;
Interact with various internal Product teams to troubleshoot and resolve complex problems;
Log and track issues ensuring the customer is kept aware of progress. […]
Great interpersonal and communication skills;
Time management, organization and prioritization;
Attention to detail – thorough in work carried out;
Teamwork – working together to meet deadlines;
Initiative – seeking continuous improvement and implementing...