Quality Assurance Specialist with Italian, French or Spanish + English (C1) | Hybrid in Lisbon […]
Languages: Italian or French or Spanish + English (C1)
Schedule: Standard business hours (Mon–Fri) […]
Ready to make an impact on quality standards in a dynamic, international environment?
Join a global tech & customer experience leader and help ensure excellence in every interaction! […]
Evaluate call quality through regular monitoring and data analysis
Create reports and suggest actionable improvements
Work closely with clients and internal teams to maintain service excellence
Identify script/process...