Communicate with Customers: We work with a wide variety of Enterprise customers across industries. Sometimes your team will need you to jump in and help them navigate a difficult conversation or calm down an upset client. […]
Build out Process and Structure: We focus on building out Process and Structure that help the team move the needle on being more efficient, providing a better support experience and making the team's jobs easier. We don't want to manage a number. We focus on outcomes that improve the team's health and the customer's experience. […]
Work Cross Functionally: We partner closely...