Own the development of the Franchise Operations Manual, ensuring it is:
Comprehensive and aligned with brand standards A practical resource for franchisees […]
Lead the franchisee onboarding process, ensuring alignment with Emma’s operational standards. […]
Facilitate cross-functional collaboration to execute franchise-related projects seamlessly. […]
Take an agile, customer-focused approach to ensure franchisees are set up for success. […]
Mentor and support team members involved in the franchise transition process. […]
Background in Business Administration, Project Management, or a related field...