Training Strategy Development: Develop and implement a comprehensive learning and development strategy that aligns with the hotel's goals and objectives, focusing on enhancing guest service, operational excellence, and employee engagement. […]
Program Design & Delivery: Create, coordinate, and deliver training programs, both in-house and with external partners. This includes leadership development, guest service excellence, onboarding, compliance training, and technical skills. […]
Leadership & Talent Development: Design leadership development programs to prepare supervisors and managers for future...