You will be responsible for leading and coordinating a team to achieve objectives within the telecommunications infrastructure incident management service;
Creation of work methods, procedures, and manuals; […]
In-person client visits representing the company; […]
Creation and presentation of content for professional support;
Management of emails, incidents, and complaints;
Technical support in the use and management of applications. […]
Able to adapt to the team needs. The project is ongoing in several countries and your help might be needed to support (occasionally) them; […]
Administrative support...