Contract Length: Base Year until 31 Dec 2025, with possibility of extension until end of 2028 […]
Incident Resolution: Timely resolution of incidents in line with SLA. Perform root cause analysis to reduce recurring issues.
Network Administration: Day-to-day management of LAN hardware and software. Ensure functionality of locally installed COTS hardware. […]
Documentation: Maintain accurate network configurations and technical documentation. Document cable plant, interconnections, staff roles, etc.
Reporting & Proposals: Provide improvement reports and configuration control data. Support Section...