set clear performance goals, provide constructive feedback, and conduct regular performance evaluations to foster individual and team development;
enforce community guidelines and platform policies with accuracy and consistency, handling escalated content moderation cases and analyzing trends to identify areas for improvement; […]
oversee and maintain the quality of German language moderation and customer support, ensuring linguistic accuracy, cultural sensitivity, and adherence to brand standards;
identify areas for process improvement, implement efficient workflows, and leverage technology to...