provide exceptional customer service via chat, email, and phone;
troubleshoot user issues with the client platform, offering guidance and solutions; […]
work closely with the product and development teams to resolve complex technical issues;
stay up to date with new client features and updates to provide accurate support; […]
experience in customer service, tech support, or a similar role (mandatory); […]
excellent problem-solving skills and patience when dealing with users; […]
schedule: monday to sunday (including bank holidays), 24/7, with night shift; […]
Randstad's mission is to become the...